Each order request is reviewed by our experienced fencing team. Although the customer is responsible for your order, we like to help to ensure you have the materials you will need to successfully complete your fencing project.
Once reviewed we send you a total quote for your order including shipping & handling.
Orders and payment options are accepted via telephone and fax. A fax or email confirmation will be sent back to you with an estimated lead-time for delivery of your product. Errors on the confirmation must be reported within 24 hours, otherwise Best Buy Aluminum Fence will assume the order is correct. If changes occur after 24 hours, the order will be subject to cancellation and restocking fees, which will be quoted at the time of the change. Shipping numbers can be provided upon request to track your shipment.
Payment is by credit card (VISA, MASTERCARD, DISCOVER). Money orders will be accepted at no extra charge for your convenience. If using a credit card, your card will be charged in full when the order is placed.
As mentioned above, any changes to orders placed after your initial confirmation has been received and accepted are subject to a fee of 35%. The same fee applies to any items returned for restocking. A return merchandise authorization must be on all packages for Best Buy Aluminum Fence to accept the package. The customer must prepay all freight.
The freight charges will be calculated and included in the quotation prior to order confirmation.
There is a $75 Handling charge on all orders. This covers the trucking company notification fees.
It is the customer's responsibility to offload the freight truck when their order arrives.
Contact us with any questions on the size and offloading considerations of your order
Any errors or material shortages should be reported within 24 hours of delivery. If the error was the fault of the manufacturer, no additional delivery charges will be assessed. If the error was the customer’s fault, the appropriate delivery charges for the new items will be charged. Any additional freight charge will be quoted to the customer.
By placing an order with Best Buy Aluminum Fence, the customer agrees this Agreement shall be governed in all respects by the laws of the Commonwealth of Pennsylvania without regard to its conflict of laws provisions, and the Customer (purchaser of fence materials) and the seller (Best Buy Aluminum Fence) agree that the sole venue and jurisdiction for disputes arising from this Agreement shall be the appropriate state or federal court with jurisdiction over Swatara Township, Pennsylvania, the registered office of Best Buy Aluminum Fence, and the Customer and seller hereby submit to the jurisdiction of such courts.
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